Frequently Asked Questions 2FA (FAQ)

Frequently Asked Questions 2FA

In this section, you will find the most Frequently Asked Questions (FAQs) regarding two-factor authentication.

What changes with two-factor authentication?

I have lost my smartphone, What Can i do?

What apps can I use for two-factor authentication?

Do I need a smartphone to use two-factor authentication?

Do I still need to enter a 2FA code if I log in with SPID or CIE?

How can I disable two-factor authentication?

Why my OTP code is not working? (Time/date)

Contacts

Staff and students of the University of Brescia can open a request on the Service Desk support system. Please select: APRI UN TICKET (Open a ticket) > Identità digitale (Digital identity) > Autenticazione a 2 fattori (2-factor authentication).