The online help desk is an individual consultation service. It allows you to speak to a member of staff of Università degli Studi di Brescia via video call.
This convenient smart service allows any user with a smartphone or computer to receive assistance just as one would at the actual desk by talking to a member of UNIBS staff.
The service is only available by appointment.
ENQUIRE THROUGH TICKET OR BY APPOINTMENT
If you need to speak online or in-person with a member of staff of the following services:
- Enrolments, certifications and taxes
- Student careers office
- Right to study
- Inclusion – Disability and SLD
- Orientation
- International students admission
You can book an appointment through the app UNIBS CALENDARI (you should update it)
Or
- Go to the link: https://calendari.unibs.it/PortalePlanning/welcome.php
- From the list, select “Book an appointment”
- Click “new booking”
- If you already have a UNIBS account to access the portal services, go to LOGIN and enter your Username and Password, if you do not have a UNIBS account, enter your data
- Specify the reason for the appointment, the service, the date, the office.
- Answer to the additional information
Wait for the confirmation e-mail and link for the internet call.
Office |
Book an appointment |
Information |
Contacts |
Orientation |
Help with choosing your course, information about courses and about the services which are available. |
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Enrolment, certifications, fees |
Book (Friday, 10-12) It is essential to provide your student enrolment number, and the reason for the appointment. |
The service offers information to students on First Cycle degree courses, Second Cycle degrees and Single Cycle (five-year) degrees concerning enrolment, withdrawing from the course, fees, certification and admin. |
Infostudente |
International students |
Book You must indicate personal data and the reason of the appointment
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Enrollment in Foundation Year, first and second cycle degrees, and integrated master’s degrees of candidates with foreign qualifications. Confirmation of italian qualifications to be sent abroad. |
[email protected] [email protected] |
Student career in Economics and Law |
Study plan, exams, degree and certificate fee, course changes, transfers for incoming and outgoing students, validation and prior learning recognition. |
Infostudente | |
Student career Engineering |
Study plan, exams, degree and certificate fee, course changes, transfers for incoming and outgoing students, validation and prior learning recognition. |
Infostudente | |
Student career for medical, scientific and health professions |
Study plan, exams, degree and certificate fee, course changes, transfers for incoming and outgoing students, validation and prior learning recognition. |
Infostudente | |
Entitlement to study |
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Infostudente | |
Inclusion |
Book |
Assistance for students with disabilities and learning disorders |
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International student mobility |
International mobility programmes (Incoming and Outgoing) : Erasmus+ for studying and traineeships, Thesis abroad, Dual qualifications. |
[email protected] [email protected] |
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Placements |
Consultation and Information for Work Orientation and Placements for students and graduates |
Infostudente |