The online help desk is an individual consultation service. It allows you to speak to a member of staff of Università degli Studi di Brescia via video call.
This convenient smart service allows any user with a smartphone or computer to receive assistance just as one would at the actual desk by talking to a member of UNIBS staff.
The service is only available by appointment.
ENQUIRE THROUGH TICKET OR BY APPOINTMENT
You can book an online appointment with a member of staff of the following services:
- Enrolments, certifications and taxes
- Student careers office
- Right to study
- Inclusion – Disability and SLD
- Orientation
- International students admission
In order to book an appointment:
- go to the link https://unibs.sbk.cineca.it/
- in the menu select "Book appointment"
- select the correct office and service for your needs
- choose the booking reason from the menu and select the date
- fill in the requested personal information and specify the reason for the appointment
- if you already are a student select "Book by logging in", otherwise select "Book by signing up"
You will receive a recap via e-mail, with the videocall link; the booking can be modified or cancelled.
Office | Book an appointment | Information | Contacts |
|---|---|---|---|
Orientation | Help with choosing your course, information about courses and about the services which are available. | ||
Enrolment, certifications, fees | Book (Wednesday-Friday, 10-12) It is essential to provide your student enrolment number, and the reason for the appointment. | The service offers information to students on First Cycle degree courses, Second Cycle degrees and Single Cycle (five-year) degrees concerning enrolment, withdrawing from the course, fees, certification and admin. | Infostudente |
International students | Book You must indicate personal data and the reason of the appointment
| Enrollment in Foundation Year, first and second cycle degrees, and integrated master’s degrees of candidates with foreign qualifications. Confirmation of italian qualifications to be sent abroad. | [email protected] [email protected] |
Student career in Economics and Law | Study plan, exams, degree and certificate fee, course changes, transfers for incoming and outgoing students, validation and prior learning recognition. | Infostudente | |
Student career Engineering | Study plan, exams, degree and certificate fee, course changes, transfers for incoming and outgoing students, validation and prior learning recognition. | Infostudente | |
Student career for medical, scientific and health professions | Study plan, exams, degree and certificate fee, course changes, transfers for incoming and outgoing students, validation and prior learning recognition. | Infostudente | |
Entitlement to study | | Infostudente | |
Inclusion | Book (online help desk Wednesday 10:00-12:00) | Assistance for students with disabilities and learning disorders | |
International Mobility and Promotion office | International mobility programmes (Incoming and Outgoing) : Erasmus+ for studying and traineeships, Thesis abroad, Dual qualifications. | [email protected] [email protected] | |
Placements | Consultation and Information for Work Orientation and Placements for students and graduates | Infostudente |