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Online helpdesk

The online help desk is an individual consultation service. It allows you to speak to a member of staff of Università degli Studi di Brescia via video call.

This convenient smart service allows any user with a smartphone or computer to receive assistance just as one would at the actual desk by talking to a member of UNIBS staff.

The service is only available by appointment.

ENQUIRE THROUGH TICKET OR BY APPOINTMENT

 You can book an online appointment with a member of staff of the following services:

  • Enrolments, certifications and taxes
  • Student careers office
  • Right to study
  • Inclusion – Disability and SLD
  • Orientation
  • International students admission 

In order to book an appointment:

  1. go to the link https://unibs.sbk.cineca.it/
  2. in the menu select "Book appointment" 
  3. select the correct office and service for your needs 
  4. choose the booking reason from the menu and select the date  
  5. fill in the requested personal information and specify the reason for the appointment
  6. if you already are a student select "Book by logging in", otherwise select "Book by signing up"

You will receive a recap via e-mail, with the videocall link; the booking can be modified or cancelled.

Office

Book an appointment

Information

Contacts

Orientation

Book

Help with choosing your course, information about courses and about the services which are available.

Infostudente

Enrolment, certifications, fees

Book    (Wednesday-Friday, 10-12)

It is essential to provide your student enrolment number, and the reason for the appointment.

The service offers information to students on First Cycle degree courses, Second Cycle degrees and Single Cycle (five-year) degrees concerning enrolment, withdrawing from the course, fees, certification and admin.

Infostudente

International students 
admission office

Book
(Tuesday 2 p.m. – 3.30 p.m.)

You must indicate personal data and the reason of the appointment

 

Enrollment in Foundation Year, first and second cycle degrees, and integrated master’s degrees of candidates with foreign qualifications.

Confirmation of italian qualifications to be sent abroad.

[email protected]
[email protected]

Student career in Economics and Law

Book

Study plan, exams, degree and certificate fee, course changes, transfers for incoming and outgoing students, validation and prior learning recognition.

Infostudente

Student career Engineering

Book

Study plan, exams, degree and certificate fee, course changes, transfers for incoming and outgoing students, validation and prior learning recognition.

Infostudente

Student career for medical, scientific and health professions

Book

Study plan, exams, degree and certificate fee, course changes, transfers for incoming and outgoing students, validation and prior learning recognition.

Infostudente

Entitlement to study

Book

    
Scholarships (regional, international, other scholarships and Degree awards), Accommodation service, Canteen service 
N.B. the service is only available by appointment, with prior notice of at least 30 minutes.

Infostudente

Inclusion

Book 
(online help desk
Wednesday
10:00-12:00)

Assistance for students with disabilities and learning disorders

[email protected] 

International Mobility and Promotion office

Book

International mobility programmes (Incoming and Outgoing) : Erasmus+ for studying and traineeships, Thesis abroad, Dual qualifications.

[email protected]
[email protected]

Placements

Book

Consultation and Information for Work Orientation and Placements for students and graduates

Infostudente

 

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