Servizio mail
How do I access the e-mail service?
Everyone can find the link to the service on their personal page, to which they are redirected after authentication.
What are my credentials for e-mail?
The credentials for accessing the e-mail service are the same ones used to access the University portal's IT services.
What is my e-mail address?
The format of e-mail addresses is as follows:
for students: [email protected]
for staff: [email protected]
In case of identical names, a sequential number will be added before the @.
I can't correctly configure simultaneous access to multiple accounts. What can I do?
The support material includes the link Configuring simultaneos access to multiple accounts, which explains how to configure the use of different G Suite for Education accounts.
Some messages I receive are wrongly placed in spam. Why?
The support material includes the link Managing legitimate messages marked as spam, which explains how to manage legitimate messages that are wrongly placed in the spam folder.
Are there any limits on the number of messages that can be sent per day or the number of recipients per message?
Yes, to keep the system intact and protect accounts, G Suite limits the amount of mail that can be sent. The limits concern the number of messages that can be sent per day and the number of recipients per message. For more information, see the page in the related sites section.
Which G Suite for Education services are available?
- Mail;
- Drive;
- Calendar;
- Sites;
- Meet;
- Contacts;
- Groups;
- Search;
- Maps.
Who are the system administrators and what do they do?
System administrators, although not usually responsible for operations requiring an understanding of the application domain (the meaning of data, the format of representations and the semantics of functions), are in many cases, in their routine activities, effectively “responsible” for specific work phases that may involve high levels of criticality with regard to data protection.
Technical activities such as data storage (backup/recovery), the organisation of network flows, the management of storage media and hardware maintenance in fact often involve an effective capacity to act on information that must be considered, to all intents and purposes, equivalent to the processing of personal data; this is true even when the administrator does not view the information itself “in clear text”.
In the specific case of our University and the e-mail system, the roles of system administrator are divided between the staff of the Networks and Systems Unit of the ICT Service and Google. The ICT Service carries out the administration of the domain (configuring the system to work as the University requires), while Google carries out the operational management of the servers and software.